Using Visitor ID

Overview

This guide walks you through logging into Visitor ID, viewing identified leads, adjusting date ranges, exporting data, and drilling into a specific company’s activity.

Step-by-Step Guide

1) Log in to Visitor ID

1. Go to the Visitor ID login page.

2. Enter your email address and password.

3. If you forgot your password, click Password Reset and follow the prompts to reset it.

Where to find the Visitor ID login (if you don’t have the link):

1. Go to Himages.com

2. At the top, click Client Logins

3. Locate and select Visitor ID

2) Confirm you’re on the Dashboard

After logging in, you’ll land on the Dashboard, which shows an overview of identified companies.

3) Navigate to Leads

1. In the main navigation, click Leads

2. Select Search Leads

3. The system will populate the leads table with company activity.

4) Adjust the Date Range (Optional)

1. Click the Date Range selector.

2. Choose a preset range (example: Last Month).

3. Click Apply.

4. Click Run Query to refresh results.

Tip: If you just started using Visitor ID recently, you may want to use This Month to avoid empty results.

5) View More Entries in the Table (Optional)

1. In the leads table, find the entries per page selector.

2. Choose the number of rows you want displayed (ex: 25, 50, 100).

6) Export Leads Data (Optional)

1. In the export options, choose a file type:

   • CSV

   • Excel

2. Download/save the exported file for reporting or sharing.

7) Navigate Through Pages of Results (Optional)

1. Scroll down to the bottom of the table.

2. Use the pagination controls to move through pages.

8) View Details for a Specific Company

1. Click a Company Name in the leads list.

2. Review company details such as:

   • Pages viewed

   • Contacts

   • Additional visitor activity information